Last Updated: 19th June 2024
Chatium ("Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this Privacy Policy carefully.
We may collect and process the following types of information:
a. Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, and payment information.
b. Usage Data: We may collect information about your use of the Platform, such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with the Platform.
We may use the information we collect for various purposes, including:
a. To provide, operate, and maintain the Platform.
b. To improve, personalize, and expand our Platform.
c. To understand and analyze how you use our Platform.
d. To develop new products, services, features, and functionality.
e. To communicate with you, including for customer service, support, and updates.
f. To process transactions and manage payments.
g. To send you promotional materials, if you have agreed to receive such communications.
h. To detect, prevent, and address technical issues and security threats.
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
a. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
b. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
c. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
a. Access: You have the right to request access to the personal information we hold about you.
b. Rectification: You have the right to request that we correct any inaccuracies in your personal information.
c. Erasure: You have the right to request that we delete your personal information under certain conditions.
d. Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
e. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
f. Object: You have the right to object to our processing of your personal information under certain conditions.
To exercise any of these rights, please contact us at support@chatium.io.
The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform.